Free accounts & passwords

Create and manage a free workspace

Select Create a free workspace on the sign-in screen. Enter your name, email, workspace name and a password of 12–72 characters. Accept the Terms and acknowledge the Privacy Notice, then enter the six-digit email code in the same browser or app. Codes expire after 20 minutes and allow five attempts.

Free includes one staff seat, two active proofs, 1 GB of stored content, and unlimited client reviewers. Use markup, comments, audio notes, approvals and version history without a card, expiration date or automatic charge. AI transcription, advanced automation, reports and API access are not included.

Approved or archived proofs release an active-proof slot, but their files still count toward storage. Original files, versions, code mockups, comment attachments, audio notes, captions and reserved uploads count toward the storage allowance.

Open Manage your free account to see usage. Existing paid, trial and demo accounts keep their original access; creating a Free workspace does not convert an existing account or charge it again. The Free plan is separate from the timed demo and does not trigger the demo sales-email sequence.

Change your own password

Use Change password in the web navigation. In iOS build 30010, use Settings → Account → Change password. Enter your current password, a different new password of at least 12 characters (maximum 72 bytes), and confirm it. Your current session stays signed in; other sessions are revoked and old reset links stop working.

If you forgot the current password, use Forgot your password? on sign-in. Check Spam and your email quarantine if the link is missing. Reset links are single-use and expire after one hour. Face ID or device unlock protects the local app; it does not replace your account password.

Help a workspace member regain access

1. Open Users and select an active member of your workspace.
2. Under Password assistance, enter your own administrator password.
3. Choose Send password reset email, or expand Set a temporary password and enter the temporary password twice.

A reset email goes only to the member’s saved account email. Requesting a link does not change their current password. A temporary password signs out their other sessions, disables existing mobile push registrations and API tokens, and requires them to choose their own password before using the app again. Share it privately; ProofBetter does not email or display it afterward. Notifications need registration again after sign-in, and revoked API tokens must be replaced where applicable.

Admins cannot view existing passwords, reset members of another workspace or override an installation owner. Manage your own password through the personal change screen. Reset email requests have a five-minute cooldown; repeated password-management attempts are rate-limited.

Delete a Free account

Open My profile → Your data → Delete my account. The sole administrator can close a Free workspace without adding a second staff seat. Confirm closure, enter your current password, request and enter the email verification code, then type DELETE MY ACCOUNT.

Closing revokes access for its reviewers and removes the departing account’s personal data and authored content from the live service. Other contributors’ shared records remain protected; backups and already-delivered copies follow their retention schedules. Export any needed data first. This cannot be undone through the app.